Frequently Asked Questions

Orders and Shipping

  • We know waiting is the worst. We aim to pack and send orders either the same day or the next business day after your purchase. Once it’s on the way, we’ll send you tracking details by email.

  • Most Naughty Husbands orders are packed and shipped from Perth, Western Australia.

    Australia
    Standard delivery usually takes around 2–8 business days.

    Express delivery usually takes around 1–4 business days.

    Art prints
    Our art prints are fulfilled separately by our partners at Gelato, so they may be produced and shipped from a different location. Delivery times vary depending on your destination, and an estimated timeframe will be provided during the ordering process.

    International
    Delivery times vary depending on your location, and shipping costs are calculated at checkout.

    Please keep in mind that all delivery times are estimates and delays outside our control can occasionally happen.

  • Once your order is packed and ready to roll, you'll get a shipping confirmation email with your tracking info. If you don’t see it, check your spam folder, sometimes emails like to play hide and seek!

  • Message us as soon as possible. If your order hasn’t been shipped yet, we’ll do our best to fix it before it leaves us.

    The sooner you contact us, the better our chances of catching it in time.

Exchanges and Returns

  • Returns and exchanges are available on clothing only and can be requested within 30 days of your order date.

    Clothing must be unworn, unused and returned in its original condition, free from makeup, marks, scents or other signs of wear.

    We do not accept returns or exchanges on art prints or ceramics unless the item arrives faulty or damaged.

    Return shipping costs are your responsibility, and original shipping charges are non-refundable.

  • Get in touch with us before sending anything back. We’ll confirm whether your clothing item is eligible for return or exchange and let you know what to do next.

    Please don’t send anything back without contacting us first.

  • Once your approved clothing return arrives, we aim to process your refund within one business day.

    You’ll receive an email once it’s been processed. Depending on your bank or payment provider, it may then take around 3–5 business days for the money to appear in your account.

  • Please contact us as soon as you notice something isn’t right.

    This applies to clothing, art prints and ceramics. Send us your order details and a photo of the issue, and we’ll work with you to get it sorted as quickly as possible.

Work With Us

  • Absolutely. We’re always interested in hearing about collaborations, creative projects and partnerships that feel like the right fit.

    Head to our Work With Us page to see the different ways we can work together.

  • We do take selected commissions depending on the project and availability.

    Visit our Commissions page for more information and to get in touch.

  • Yes! If you’re interested in stocking Naughty Husbands products, head to our Wholesale page and tell us a little about your store.

  • Yes. We’re open to selected licensing opportunities across products, campaigns and creative projects.

    You can find more information on our Licensing page.

Still got a question?

Couldn’t find what you needed? Send us a message and we’ll help you out.